Privacy policy.

This privacy policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through NecroForge.de or related sites and services.

This privacy policy does not apply to the practices of third parties that I do not own or control.

Information I Collect

To process your order, you must provide me with certain information, including your name, email address, postal address, payment information, and details of the product you’re ordering. You may also choose to provide me with additional personal information (e.g., for custom printing or similar customizations) if you contact me directly.

Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:

  • as needed to provide my services, such as to process your order, resolve disputes, or provide customer support;

  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases for tax law compliance;

  • and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services.

I use your information to provide the services you requested and in my legitimate interest to improve my services.

Sharing and Disclosure of Information

Customer data is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service Providers: I engage certain trusted third parties to perform functions and provide services for my shop, such as delivery companies. I share your personal information with these third parties, but only to the extent necessary to perform these services.

  • Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only as permitted by law.

  • Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.

Data Retention

I retain your personal information only as long as necessary to provide you with my services and as described in this privacy policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements. Generally, I keep your data for the following period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on the EU-U.S. Privacy Shield as the legal basis for the transfer, as Google Cloud is certified under the EU-U.S. Privacy Shield.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights regarding your personal information. While some of these rights apply generally, certain rights apply only in specific cases. These rights are described below:

  • Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

  • Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Except in exceptional circumstances (like when I am required to store data for legal reasons), I will generally delete your personal information upon request.

  • Object: You can object to (1) my processing of some of your data based on my legitimate interests and (2) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling legitimate grounds to continue using that information or if it is needed for legal reasons.

  • Complaint: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Thomas Gloning, am the data controller of your personal information. If you have any questions or concerns, you may contact me at contact@necroforge.de. Alternatively, you may send me a direct message.