Terms and Conditions (T&Cs) & Terms of Use

1. Scope

1.1. These Terms and Conditions (T&Cs) apply to all contracts concluded via the NecroForge website between the provider (NecroForge / Thomas Gloning Digital Arts e.K.) and its customers.
1.2. Deviating terms and conditions of the customer will not be recognized unless the provider expressly agrees to their validity.
1.3. Customers within the meaning of these T&Cs are both consumers and business entities.

2. Conclusion of Contract

2.1. The presentation of products on our website does not constitute a legally binding offer but rather an invitation to place an order.
2.2. By clicking the "Buy Now" button, the customer submits a binding offer. The contract is concluded as soon as NecroForge confirms the order or delivers the goods.

3. Prices and Payment Terms

3.1. All prices are stated in euros (€) and include the statutory value-added tax (VAT).
3.2. Shipping costs are displayed separately during the ordering process.
3.3. Payment can be made via prepayment, PayPal, or other payment methods offered in the shop.

4. Delivery and Shipping

4.1. Delivery is made to the address specified by the customer.
4.2. The processing time is generally 3–5 business days. For custom orders or larger quantities, delivery times may vary.
4.3. Shipping is exclusively insured. Transport damages must be reported immediately to both the provider and the shipping company.

5. Right of Withdrawal and Return Policy

5.1. Consumers have a statutory right of withdrawal of 14 days. Details can be found in our Right of Withdrawal Policy.
5.2. The right of withdrawal does not apply to custom-made products that are manufactured according to customer specifications.
5.3. Returns must be announced in writing beforehand. The customer bears the cost of return shipping unless the product is faulty or does not match the description.

6. Product Features and Usage

6.1. All miniatures are delivered in parts and unpainted unless otherwise specified (exception for painted products).
6.2. Product images are for illustration purposes and may include rendered previews of the miniatures.
6.3. The customer is responsible for properly assembling and painting the delivered figures (exception for painted products).

7. Warranty and Liability

7.1. Statutory warranty rights apply.
7.2. The provider is not liable for damages caused by improper use or unauthorized modifications of the goods.
7.3. In the case of defects, the customer may choose between repair or replacement.

8. Copyrights

8.1. The designs of the miniatures are subject to the copyrights of the respective and stated licensors (e.g., Archvillain Games, Artisan Guild).
8.2. Reselling the physically printed figures is prohibited.
8.3. Digital designs can be purchased directly from the respective rights holders.

9. Data Protection

9.1. NecroForge collects and processes personal data of the customer exclusively within the framework of statutory data protection regulations.
9.2. Details can be found in our Privacy Policy.

10. Disclaimer for Content and Links

10.1. Despite careful control, NecroForge assumes no liability for the content of external links. The content of linked pages is the sole responsibility of their operators.
10.2. The provider is not liable for technical issues beyond its control, such as server outages or internet disruptions.

11. Final Provisions

11.1. The law of the Federal Republic of Germany applies.
11.2. The place of jurisdiction for all disputes arising from this contract is the location of the provider, provided the customer is a business entity.
11.3. If any provision of these T&Cs is invalid, the validity of the remaining provisions shall not be affected.

Contact:
Thomas Gloning
NecroForge
Im Lachfeld 3
73495 Stödtlen
Germany
E-Mail: contact@necroforge.de
Phone: +49 1516 8417284